CRI® provides both “educational” and “consultative” services to healthcare professionals, with the goal of instructing and training these individuals in improving their skills and, ultimately, to perform higher quality services for the communities they serve. All of CRI®’s educational and consultative programs have one overriding goal, to improve laboratory medicine and the quality of patient care associated with the day-to-day operations of laboratory medicine.

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  • 2014 Live Webinars now available on Webinar CEExpress!

    Through CRI®’s LIVE Webinar series, healthcare professionals will be able to access subject content tailored to relevant industry topics. The entire 2014 LIVE Webinar series is now available as LabUnviersity Webinar CEexpress courses! These courses are created from previously presented Live CRI® Webinars to allow participants to obtain CE credit. The course links you to…


  • 2015 IQCP Workshops

    Prepare to implement the new Centers for Medicare & Medicaid Services (CMS) IQCP Interpretive Quality Control Guidelines. Presenters include Keynote speakers from leading Accrediting Organizations CMS and COLA! This full day workshop offers six (6) P.A.C.E.© credits…


Recent thoughts from our Lab Quality Advisor...

  • Cross Training

    Irwin Rothenberg MBA, MS, MT(ASCP)February 14, 2017

    Cross-training is often thought of as a routine staffing event designed to provide additional flexibility and backup for the laboratory’s day to day operation. However, it is far more than that; it is strategic management. It affects all aspects of the laboratory operation from staff development to test menus, from operating hours to customer service….


  • Cultural Vertigo

    Irwin Rothenberg MBA, MS, MT(ASCP)January 4, 2017

    We often discuss staffing issues within the bubble of our laboratory routine. In this context, we discuss the need for timely training and competency assessment and the problems that ensue when these are not fulfilled; we are concerned when behavior affects work performance, cooperation and team spirit; and we act when there is dissatisfaction with…


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