Effective as of September 2013
What Information Does CRI Collect?
PLEASE NOTE: THE TYPE OF PII COLLECTED BY CRI WILL VARY WITH YOUR USE OF THE SITE. Below, we provide specific examples of the types of PII CRI may collect through the Site.
Contact Information: CRI may request or require contact information, such as your name, address, phone number, facsimile number, and e-mail address.
Demographic Information: CRI may collect demographic and general profile data (e.g., educational, professional, accounting, and geographic information).
Transactional Information: CRI may maintain a database of aggregated information about the transactions on the Site (e.g., tool or feature (and related database) utilization, registration information, and article, conference, activity, or content selection data).
Financial Information: CRI may use credit card account information.
Technical Information: CRI may also collect Internet Protocol (IP) addresses from all users of our Site as well as the date and time of access and the Web page(s) accessed. CRI may also catalog your log-in information and the type of computer, browser, or operating system used by the user.
How Does CRI Use that Information?
To operate the Site and provide certain of its features, tools, and functionality (including any online application or solution) and otherwise improve the quality of the information and services CRI offers to you, CRI collects various PII (as described above) from different parts of its Site. CRI gathers most information during the registration processes it utilizes to allow for and to enable use of the Site and its online tools and certain other solutions. But, CRI may request PII at other times, including, but not limited to, when you report a problem with the Site, when you complete survey forms, and when you request to receive communications from CRI.
Below, is more detail on how CRI uses your PII.
Contact Information: CRI may use your contact information in connection with the provision of its solutions, services, and content, including such services or online software applications related to or enabling storage of your PII. CRI may also use your contact information to create a personalized experience for you, to provide you with news and information, to contact you regarding a survey, and to get in touch with you when necessary with respect to transactions conducted through the Site, material changes in our Site’s policies and agreements, new services or solutions CRI may offer, or otherwise. In addition, we may supplement the PII collected from you with information from other sources, such as from our affiliates or business partners, or engage in cross-border transfers of PII in order to provide or enhance our ability to provide or advertise our services and/or the services of others and to otherwise tailor the Site. We also share your contact information with our agents, contractors, and business partners, as is necessary to provide or improve our services or online solutions, including any services for storage of PII or support of systems processing or storing PII, and to allow for the online provision of software applications.
Demographic Information: CRI may use demographic information in connection with the provision of its online software applications or for administrative, management, and monitoring purposes in order to continue to provide or improve the Site and its solution and service offerings. In addition, CRI may share, license, and/or sell survey results and aggregated demographic data collected through the Site with its affiliates, business partners, the general public, the news media, and with the U.S. Government and state governments, not only as may be required by law, but also for advertising purposes, for release to third parties, and to participate in government programs and initiatives. But, such survey or aggregated information will not identify any particular user.
Transactional Information: CRI may share, license, and/or sell transactional data on an aggregated basis, which will not identify any particular user, with third parties, including our business partners, for business purposes.
Financial Information. CRI may use credit card information only to process payments for solutions or services on the Site, including online software applications requiring a fee.
Technical Information: CRI may use technical information, such as your IP address or browser type, to help diagnose problems with our servers, analyze Site usage trends, track user movements on the Site, and to otherwise manage and monitor our Site.
Legal Action. CRI may disclose PII when legally required to do so in accordance with government requests or regulations or legal proceedings. We may also disclose PII to protect against misuse or unauthorized use of the Site or as is otherwise required to limit legal liability, protect or defend our rights, property, or interests, or protect the safety, rights, or property of our users.
What About External or Third Party Web Sites?
What About Security?
As is appropriate for the nature of PII collected and stored by CRI, the Site has industry standard security measures or safeguards in place to protect against the loss, misuse, and alteration of the information under CRI’s control. Although CRI has endeavored to create a secure and reliable Site, the confidentiality of any communication or material transmitted via the Internet cannot be guaranteed. Accordingly, you should consider carefully if you want to submit sensitive information via the Internet. CRI urges you to take every precaution to protect your PII when on-line.
What About “Opting-Out” of Data Collection and Use?
The collection, use, and distribution of your PII is necessary for CRI to provide certain features, solutions, applications, and services and to operate the Site. For example, all users who subscribe to online solutions or applications and/or seek to receive certain information from CRI will need to agree to CRI’s use and collection of certain PII. CRI maintains your PII for as long as you are registered as a user or as is necessary for CRI to perform and provide CRI’s services. But, participation in some of the Site’s other offerings is voluntary. You can therefore decide on your own if you wish to provide your PII or opt-out of doing so. For example, if CRI conducts a survey, you do not have to participate unless you agree to do so.
CRI also provides you with the opportunity to opt-out of certain CRI business practices where your PII may be used. Specifically, users may opt-out of including the PII they provide to CRI in connection with the following activities: (i) inclusion in user mailings, (ii) e-mail communications sent by CRI, (iii) facsimile communications sent by CRI, and (v) certain sharing arrangements with CRI’s business partners.
What About Correcting, Deleting, or Updating Information?
At any time, you may go to the Site and your personal account (using your username and password) to correct, modify, or delete the information you provide to CRI through the Site, namely, your name, e-mail address, phone number, or address. In addition to the ability to make direct changes to the information stored in connection with your user/user profile, you may also e-mail firstname.lastname@example.org with any requests or changes. Moreover, when you cease to use CRI’s services or no longer wish to be included in CRI database, you may contact CRI at COLA Resources, Inc., 9800 Broken Land Parkway, Suite 200, Columbia MD 21046 to request to have your information removed from our database. In the event that CRI receives such a request or change, CRI may require you to confirm or verify any change to your record. Please note, however, that the collection and uses of certain PII is necessary to provide certain products and services through the Site and the deletion of such necessary information, e.g., an e-mail address, may render a particular service or CRI’s ability to provide it inoperable.
What About Children?
CRI cares about the safety of children on its Site and encourages parents and guardians to monitor their children’s use of the Internet. Although the Site is suitable for a general audience, the Site is intended for use only by users who are over 18 years of age. Accordingly, CRI does not knowingly solicit PII from children or send them requests for personal information.
What About Governing Law?
What About Any Other Questions?